We ship the goods after prior confirmation of the availability of the ordered items. If the ordered items are not in stock, we will contact you by e-mail or by phone. The lack of merchandise visible on the website is rare, but may occur in exceptional circumstances.
We fulfill orders from Monday to Friday - all orders placed on Friday evening and at weekend are accepted for processing on Monday. Depending on the type of products ordered and the number of orders, the execution of the order may be slightly longer.
Estimated shipping cost to applicable countries [in EUR]:
|Country||<1 KG||<2 KG||<3 KG||<5 KG||<10 KG||<15 KG||Time||Pick Up Points|
|Czech Republic||6,00||6,00||6,00||6,00||6,50||6,50||1-3||Česká pošta, GLS, PPL, WE|DO, ZÁSILKOVNA|
|Slovakia||6,00||6,00||6,50||6,50||7,50||9,00||1-3||Slovenská Pošta, SPS|
|Hungary||6,50||8,50||8,50||8,50||8,50||10,00||2-4||Magyar Posta, Packeta|
The delivery time is expressed in working days from the date of shipment.
In the case of delivery to a pick up point, please add information in the order comment field or shipping address.
Shipping costs to other countries are determined on an individual inquiry by e-mail. For deliveries to countries outside the European Union, FEDEX collects tax and customs duties directly from recipients.
* The prices listed on the website are net prices (applies to non-EU countries only). VAT and duty are charged and collected by FEDEX after customs clearance.
** The minimum order value for shipping to the United Kingdom is 135 GBP (without delivery costs).
*** Free shipping for orders over 300 EUR does not apply.
We currently do not ship directly to Belarus, Russia or Ukraine due to current situation and lack of reliable courier services to theses countries. But you can use one of brokers to order from us like: privoz.pl, pozakupy.pl, best-price24.com, netto24.net or next-group.pl, then you contact them directly and they order from us.
If delivery costs to your country are too high, you can use the services of an external parcel operator - for example: ColisExpat.